In today’s era of technological advancements, the traditional toll collection system has evolved significantly. FASTag, an innovative electronic toll collection system, has revolutionized highway travels by enabling a seamless, cashless, and contactless transit experience. However, for a smooth journey, one must always be aware of their FASTag balance. This article will provide you with comprehensive insights on how to check your FASTag balance instantly, ensuring a hassle-free travel experience.
Why Maintaining a Positive FASTag Balance is Crucial
Before delving into the process of checking your FASTag balance, it is essential to understand why having a sufficient balance is crucial. FASTag allows for swift clearance at toll plazas, reducing waiting times and promoting efficient traffic management. If your FASTag balance is low or zero, you may face delays, inconvenience, or even fines. Therefore, it’s imperative to ensure that your FASTag is always topped up with sufficient funds.
How to Check FASTag Balance Instantly
Official FASTag Websites and Mobile Apps:
- My FASTag App: One of the easiest ways to check FASTag balance is through the ‘My FASTag’ mobile application. Available for both Android and iOS platforms, this app allows users to manage their FASTag accounts effortlessly. After downloading the app, register with your vehicle details, and you can check your balance instantly.
- FASTag Issuer Websites: Each FASTag issuer, such as banks like ICICI, Axis, SBI, HDFC, and others, provides dedicated portals for their customers. Logging into these portals with your credentials will allow you to access your FASTag account and check the balance.
SMS Alerts:
When you activate your FASTag, you register your mobile number with the issuer. Each time you pass through a toll plaza, you will receive an SMS alert detailing the remaining balance and the toll fee deducted. This way, you are continuously informed about your balance status in real-time.
Customer Care Services:
FASTag issuers offer customer care services to assist with your account-related queries. You can call the customer service number provided by your FASTag issuer, verify your identity, and request your balance information. The customer service representative will provide you with the details you seek.
Email Notifications:
Many FASTag issuers send periodic email updates to their customers, which include information about recent transactions and remaining balance. Checking your email frequently can help you stay updated on your FASTag balance.
NHAI Wallet:
If you have linked your FASTag with the NHAI wallet, you can quickly check your balance by logging into the NHAI wallet website or using their app. This wallet allows you to have a pre-loaded balance that gets automatically deducted whenever you pass a toll plaza.
Steps to Check FASTag Balance Using My FASTag App
For a more detailed process of using the My FASTag app to check your balance, follow these steps:
- Step 1: Download and Install the App: Go to the Google Play Store or Apple App Store and search for the My FASTag app. Download and install the app on your smartphone.
- Step 2: Open the App and Log In: Open the app and log in using your mobile number registered with FASTag. You might be required to verify your identity using an OTP sent to your registered mobile number.
- Step 3: Access Your Account: Once logged in, navigate to the Balance section of the app. Here, you will see the current balance of your FASTag account.
- Step 4: Top Up If Needed: If your balance is low, you can use the app to recharge your FASTag. Options like credit/debit cards, net banking, and UPI are available for topping up your account.
FASTag KYC Requirements
Completing your FASTag KYC (Know Your Customer) process is crucial for the seamless operation of your FASTag. The KYC process ensures that your account is verified and secure. To complete FASTag KYC:
- Step 1: Visit the Issuer’s Website: Go to the website of the bank or agency that issued your FASTag.
- Step 2: Submit Required Documents: You will need to upload the necessary documents such as your driving license, vehicle registration certificate (RC), proof of identity (Aadhaar card, Passport, etc.), and proof of address.
- Step 3: Verification: The issuer will verify the documents and update your account. Once the KYC is completed, you will receive a confirmation. This step is essential for ensuring the smooth functioning of your FASTag account.
Conclusion
Being aware of how to check your FASTag balance instantly is vital for hassle-free highway travels. With multiple methods available, such as the My FASTag app, SMS alerts, customer care services, email notifications, and the NHAI wallet, you can choose the one most convenient for you. Additionally, ensure that your FASTag KYC is completed to avail uninterrupted services. By staying on top of your FASTag balance, you can enjoy smooth, efficient, and stress-free journeys across the country’s highways.
